The Áxios Group

Privacy Policy

Effective Date: 02 December 2024
Last Updated: 02 December 2024

At The Áxios Group (“we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of your personal information in compliance with the Protection of Personal Information Act, 2013 (“POPIA”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website [Insert Website URL] or interact with us.

1. Definitions

  • Personal Information: Any information relating to an identifiable natural or juristic person, as defined by POPIA.
  • Data Subject: The person to whom the personal information relates.
  • Responsible Party: Axios Group, as the entity determining the purpose and means of processing personal information.

2. Information We Collect

a. Personal Information We Collect
We may collect the following categories of personal information from you:

  • Full name, contact details (e.g., email address, phone number, physical address)
  • Identification or registration numbers where applicable
  • Payment or billing information (if required for transactions)
  • Any other information you voluntarily provide

b. Non-Personal Information
When you access our website, we may collect non-personal information, including:

  • Browser type, device information, and IP address
  • Website usage data, such as pages viewed and time spent

c. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and improve your browsing experience. You can manage cookie settings via your browser.

3. Lawful Basis for Processing

We process personal information in compliance with POPIA and only when:

  • You have provided your consent.
  • Processing is necessary for the performance of a contract or service you have requested.
  • It is required by law or to protect your legitimate interests or those of a third party.

4. Purpose of Collecting Personal Information

We collect and process your personal information for the following purposes:

  • To provide services, respond to queries, and communicate with you
  • To improve our website and tailor your user experience
  • To comply with legal and regulatory obligations
  • For legitimate business interests, such as analytics and marketing (with your consent.)

5. Sharing and Disclosure of Personal Information

We respect your privacy and will only share your personal information under the following circumstances:

  • With Service Providers: To trusted third parties who assist in delivering our services, subject to confidentiality agreements.
  • With Authorities: If required to comply with legal or regulatory obligations.
  • Business Transactions: If Axios Group undergoes a merger, acquisition, or sale of assets.

6. Data Subject Rights

Under POPIA, you have the following rights concerning your personal information:

  • Access: Request details of the personal information we hold about you.
  • Correction: Request corrections to your personal information.
  • Deletion: Request deletion of your personal information where applicable.
  • Objection: Object to the processing of your personal information for specific purposes, such as direct marketing.
  • Data Portability: Request your personal information in a structured, commonly used format.

To exercise these rights, please contact us at contactus@theaxiosgroup.co.za.

7. Security Safeguards

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss. These include:

  • Data encryption
  • Secure access controls
  • Regular security reviews and updates

8. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or protect our legitimate interests.

9. Cross-Border Transfers

Where personal information is transferred outside South Africa, we will ensure that the receiving party complies with data protection laws equivalent to POPIA, or we will obtain your consent for such transfers.

10. Use of Cookies

Cookies are small text files stored on your device to improve user experience. You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.

11. Children’s Privacy

Our website is not directed at children under 18 years of age. We do not knowingly collect personal information from minors without parental or guardian consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. Material changes will be communicated via the website or directly where appropriate.

13. Contact Us

For questions, concerns, or to exercise your rights under POPIA, please contact us: contactus@theaxiosgroup.co.za

If you believe we have not addressed your concerns adequately, you may lodge a complaint with the Information Regulator of South Africa:

Website:   https://inforegulator.org.za/
Email: enquiries@inforegulator.org.za